1. Staff Hub

Staff hub

  • Access University systems
  • IT services and support
  • Human resources
  • Research Gateway
  • Students and teaching
  • Finance, purchasing and travel
  • Facilities, transport and security
  • Marketing and communications
  • Coronavirus (COVID-19) response: information for staff
  • Pandemic Reset Program
  • Phone support
  • Chat online with the Service Centre
  • Governance
  • Our structure
  • Our strategy
  • Health and safety
  • Legal and Risk
  • University InfoHub
  • Indigenous-related resources

High-demand on the Service Centre - extra support is responding to the phased return to campus and start of semester 1. Service Centre operates 7:30 am-7:30 pm on weekdays and 9 am-5 pm on weekends. For the best experience, use chat, log a ticket online or avoid the 9 am and lunchtime peaks.

Welcome to Staff Hub


Quick access

Themis ServiceNow StudentOne Microsoft 365 (Email) Qualtrics Canvas (LMS) TrainME Zoom OneCRM (Salesforce) Adviser Portal Library UniTravel Password reset More systems

News & events
COVID-19
Services & resources
About UoM
  • Latest COVID-19 updates
    Up to date info on return to campus, restrictions, masks, testing and more
  • Want to get some fitness back into your life?
    Check out lunchtime and after work sport opportunities
  • Pandemic Reset Program

    Find updates, financial facts, FAQs and an email address for feedback and questions

    14 Dec 2020
  • Our new public search engine

    Try it out, take the survey, tell us what you think

    15 Feb 2021
  • Myki Commuter Club updates

    Member renewals and new member applications now open

    05 Feb 2021
  • Planning to park on campus?

    New information about parking permits

    22 Jan 2021
  • More news
  • More events
  • Latest from Pursuit
  • Connect on Yammer

COVID-19 response

Familiarise yourself with the broader University response to COVID-19, along with information to support you and your role during this evolving pandemic.

Latest updates

Pandemic Reset Program

View the details of this response to the economic impact of COVID-19 to prepare the University for a return to financial stability by the end of 2022.

Program details

  • IT services and support

    Computers, phones, software, accounts, applications, networks, printers, cybersecurity, storage

  • Human resources

    Recruitment, bargaining agreement, leave, pay, benefits, training and development

  • Research Gateway

    A gateway to research support services and resources at the University

  • Students and teaching

    Admissions, course and curriculum administration, enrolment, scholarships and academic progress

  • Facilities, transport and security

    Transport and parking, access and security, staff ID cards, maintenance, cleaning, waste removal, mail, relocations

  • Marketing and communications

    Advertising, events, design, merchandising, branding, media, websites

  • Finance, purchasing and travel

    Buying and selling goods and services, expenses, budgeting, insurance, taxation and travel

  • Health and safety

    Incident and hazard reporting, risk, ergonomics, chemical management and first aid

  • Legal and risk

    Risk, compliance, insurance, business continuity and records, audit

  • University InfoHub

    University reporting across Student, Research, Finance and Workforce domains

  • Library

    Information and quick aaccess to forms for requesting consultations, resources and access to library systems

  • Governance and operations

    Resources for understanding how the University is governed and operates.

Need help? There's a range of options for accessing services and assistance at the University.
  • Search staff information


    Use search to quickly find people, systems, articles and forms.

    Search now
  • Snap Send Solve mobile app


    Use the app to report a range of facility and IT equipment issues.

    Use the app
  • Chat online with the Service Centre


    Chat online if you can't find what you're looking for.

    Chat now
  • Phone the Service Centre


    Phone the Service Centre if your enquiry is urgent.

    Call now

Academic Division intranets

  • Find resources published by your faculty or school
    • Medicine, Dentistry and Health Sciences
      • Dental
      • Health Sciences
      • Population and Global Health
      • Psychological Sciences
      • Biomedical Sciences
    • Architecture, Building and Planning
    • Arts
    • Engineering
    • Business and Economics
    • Fine Arts and Music
    • Science
      • Mathematics and Statistics
      • Physics
      • Geography
    • Veterinary and Agricultural Sciences
    • Education (MGSE)
    • Law

    Other portfolios

    • Student and Scholarly Services
    • Research Innovation and Commercialisation (RIC)

Find strategy and governance information to help you better understand the University. Discover new projects and initiatives that are underway.

  • Sustainability

    Discover the programs and steps being taken by the Sustainability team to expand on the University's position as a leader in campus sustainability.

  • Major University projects

    The University is a dynamic organisation, responsive to local and global pressures to improve and innovate. Discover projects from across the University covering construction, IT and process improvement.

  • Advancing Melbourne

    A new strategy for the University defining a pathway for our community to be recognised as world-leading and globally connected by 2030.

  • Our strategy Our structure Indigenous-related resources