1. Staff Hub
  2. Chat support

Staff hub

  • Access University systems
  • Themis
  • StudentOne
  • Office 365 (email)
  • Staff Services Portal (ServiceNow)
  • Learning Management System
  • TrainME
  • UniTravel
  • IT services and support
  • Human resources
  • Research Gateway
  • Students and teaching
  • Finance, purchasing and travel
  • Facilities, transport and security
  • Marketing and communications
  • Coronavirus (COVID-19) response: information for staff
  • Pandemic Reset Program
  • Phone support
  • Chat online with the Service Centre
  • Governance
  • Our structure
  • Our strategy
  • Health and safety
  • Legal and Risk
  • University InfoHub
  • Indigenous-related resources

Chat online with the Service Centre

Can't find what you're looking for online? Chatting online with the Service Centre is a great way to get support without waiting on the phone.

The Service Centre operates weekdays from 7:30 AM to 7:30 PM and on weekends from 9 AM to 5 PM.

Choose from the available topics below to get started.

Research
Online support for researchers with simple matters or for reference to an expert across the University.
Start a chat

Facilities
Get help with campus services and facilities, including transport and parking.
Help with facilities

IT
Chat with us for IT hardware or software support, and for help directing you to answers online.
Get IT help

HR
For help with navigating HR policies and procedures including payroll.
Chat with us

Finance and travel
Get support with finance services, invoice payments, credit cards and booking travel.
Begin chat